Specialist Series
The Ultimate Trainer
Training new employees is an exciting and rewarding responsibility. You have an
opportunity to make a positive impact on a person's career. In order to be an effective
trainer, it's not enough to just recite tasks and rules to employees. The Ultimate
Trainer has several unique traits that make them superstar leaders. Next we'll review
each the 8 traits to become The Ultimate Trainer in developing your skills to be
the best!
Training Modules to include
- Friendly Manner
- Positive Energy
- Effective Listener
- Effective Communicator
- Providing Praise
- Patience
- Constructive Feedback
- Diligent
Merchandising Specialist
Merchandising can be rewarding and fun. If done right, it can also increase sales
and gross profits while also impressing and delighting your customers.
Merchandising excellence means going the extra mile to make your store shine. We'll
be discussing topics such as building displays, proper merchandising techniques
and how we define profitability.
Training Modules to include
- Building Displays for Profit
- Complementary Products
- Counter Merchandising
- First Impressions are the Last
- The Details Matter
- Importance of Plan-o-grams
- In-stock Matters
- Profitability
- Understanding Gross Profit
Loss Prevention - Specialist
We have all heard of inventory loss or "shrink" in our stores. We must be diligent
as a team to reduce inventory losses.
Training Modules to include
- How we measure Inventory Loss
- Proactive Measures
- Identifying Early Losses
- Preventing Scams
- Handling Difficult Vendors
- Proactive Safety Measures